Frequently Asked Questions

People who purchase rugs may have certain concerns; these are addressed as follows:

Yes, a quality rug increases in value almost annually; over longer periods of time, good rugs hold their value and appreciate, which is why there is a strong market for antique and semi-antique Oriental rugs.
Yes, our clients are welcome to exchange the rug that they bought from us with a comparable rug and pay the difference for a higher priced rug. We try to accommodate our clients, even when they have used rugs for years and want to exchange them for valid reasons.

There are many things that need to be checked while buying a rug. A list of checkpoints is as follows:

  • The rug should not be irregular in shape
  • The rug should lay flat
  • The rug should be evenly clipped
  • The rug should not have discoloration or bleeding dyes
  • The rug should not be made of bad wool

Rugs are hand-made so imperfections may be found but imperfections are not synonymous with badly made rugs. We never purchase or sell any poorly made rugs. With over 35 years in the oriental rug business we have always maintained a standard of excellence and stand behind each and every rug we sell. Your complete satisfaction is our standard. Should you have any issues, call us or bring your rug back to our showroom and we will work with you to resolve the issue quickly.

What Our Customers Say!

At our company, we take customer satisfaction very seriously. We're always eager to hear from our customers about their experiences with our products and services, and we're constantly striving to improve and exceed their expectations.

We take these comments to heart and use them to fuel our commitment to providing the best possible experience for each and every one of our customers.

This is by far the best rug store/cleaner in the area. All of their rugs are one of a kind and all imported from...Read more about Sean Garrity reviewRead More

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Mr Jafri is a pleasure to do business with. His workers have cleaned and repaired several of my rugs...Read more about Dorothy Matthews reviewRead More

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I like oriental carpets. One can buy very good machine-made rugs in the ancient patterns (they come from...Read more about Donald Jenner reviewRead More

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I bless the day I found Mr Jafri. As one who has collected rugs for 50 years, I both learned about their value...Read more about johanna hall reviewRead More

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Customize Your Perfect Rug

Your space, your rules.

If your preferred swatch isn't available in your desired size, we'll make it just for you through our custom order service.

Specify the exact dimensions you need

Jafri Oriental Rugs
A Standard of Excellence Since 1979

Specialized Oriental Rugs in Albany

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